Online Cigarette Filters Store

Our Return Policy

A Return Merchandise Authorization (RMA) number is required for all returns.
Please contact Customer Service to request your RMA at or 855-488-1818, Monday-Friday from 10:00am-8:00pm EST.

Because we process orders so quickly, we are not able to cancel or make changes to existing orders.

Return Policies:

  • All returns must have an RMA number
  • All returns must be made within 30 days from the date of purchase
  • Merchandise must be unused and in original packaging
  • Refunds may only be issued to the original form of payment. Your credit card company may take up to 10 additional business days to post the refund to your account.
  • Shipping and handling charges are non-refundable
    • Returns meeting the above conditions will be processed within approximately 10 business days of receipt at our warehouse.